Terms of service

Terms of Service

Effective Date: 31 July 2026

Welcome to Zevio. By accessing or using our website, you agree to comply with these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.

1. Account Terms

You are responsible for maintaining the confidentiality of your account information and password. You agree to provide accurate, complete, and up-to-date information when creating an account or placing an order.

2. Pricing and Payment

All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

We reserve the right to change prices, offers, or product availability at any time without prior notice. Payment must be completed before an order is processed and shipped.

3. Product Descriptions

We strive to ensure that all product descriptions, images, and pricing are accurate. However, minor variations in color, packaging, or specifications may occur.

If we discover an error in pricing or product information, we reserve the right to correct it and cancel or modify affected orders if necessary.

4. Order Acceptance

After placing an order, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order.

We reserve the right to refuse, cancel, or limit any order due to product availability, pricing errors, suspected fraud, or any other legitimate reason.

5. Shipping and Delivery

Orders are processed within 1–2 Business Days and are generally delivered within 3–7 Business Days.

Delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our control.

6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy. Please review that policy before requesting a return or refund.

7. Prohibited Uses

You agree not to:

  • Use our website for any unlawful purpose.
  • Attempt to gain unauthorized access to our systems.
  • Interfere with the security or functionality of our website.
  • Upload viruses, malware, or harmful code.
  • Copy, reproduce, or misuse our content without permission.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Zevio shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid by the customer for the relevant order.

9. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the competent courts in Prayagraj, Uttar Pradesh, India.

10. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will become effective immediately upon being posted on our website.

11. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Store Name: Zevio

Email: zeviosupport@gmail.com

Thank you for choosing Zevio. We appreciate your trust and look forward to serving you.